MultiPlan, which includes the PHCS (Private Healthcare Systems) network, is not an insurance company. It is a network and repricing service that many health plans, especially self-funded employer plans, use to access negotiated rates with providers. Promises Dallas-Fort Worth participates with MultiPlan, so if your insurance card shows the MultiPlan or PHCS logo, your plan may be able to use those negotiated rates for treatment in Lewisville.
How MultiPlan and PHCS Work
Your health plan decides what it covers. MultiPlan’s role is to connect the plan with participating providers at agreed rates. That can mean lower out-of-pocket costs than you would pay at a provider outside the network, but the details depend on your plan’s benefits, deductible, coinsurance and any prior authorization rules.
Because each employer plan is set up differently, the fastest way to know what applies to you is a benefits check. Our admissions team can contact your plan, confirm how it uses the MultiPlan or PHCS network and explain your expected costs before you commit.
Treatment That May Be Covered
Depending on your plan and medical necessity, coverage may apply to:
- Medical detox with medically supervised withdrawal management
- Residential addiction treatment
- Residential mental health treatment
- Dual diagnosis care for co-occurring conditions
- A partial hospitalization program (PHP) in Lewisville and a virtual intensive outpatient program for adults anywhere in Texas
How to Check Your Benefits
- Find the MultiPlan or PHCS logo and your member ID on your insurance card.
- Verify your insurance online or call (469) 546-9303. Verification is free and confidential.
- Our team confirms your coverage, any prior authorization requirements and your estimated costs.
- If treatment is a fit, we help you plan admission. When a bed is available, admission can often happen the same day.
Frequently Asked Questions
Is MultiPlan the same as my insurance?
No. MultiPlan is a provider network that your health plan uses. Your plan still sets your benefits, deductible and coinsurance, and it makes coverage decisions.
Does Promises DFW accept MultiPlan and PHCS?
Yes. Promises Dallas-Fort Worth participates with MultiPlan, including the PHCS network. Coverage for treatment still depends on your specific plan, medical necessity and prior authorization.
What if my card shows both an insurer and the MultiPlan logo?
That is common with employer plans. Share both with our admissions team, and we will confirm which network applies to behavioral health treatment.
Verify Your MultiPlan Benefits
Call (469) 546-9303 or contact us online to talk with our admissions team. You can also review the cost of rehab in Dallas and our other insurance options.