Wellpoint (Elevance Health) administers Texas Medicaid managed care plans that include behavioral health coverage for substance use disorder and mental health treatment. Promises DFW accepts Wellpoint Medicaid and our admissions team handles prior authorization through Wellpoint’s Medicaid behavioral health team. Call (469) 546-9303 with your Wellpoint Medicaid member ID to verify coverage.
Ready to take the first step? Promises DFW is located at 400 Highland Dr, Lewisville, TX 75067. Our admissions team is available 24/7. Call (469) 546-9303 or verify your insurance online — all calls are free and confidential.
Frequently Asked Questions
What is Wellpoint Medicaid in Texas?
Wellpoint administers Medicaid managed care plans in Texas through Elevance Health’s Medicaid subsidiary. Wellpoint’s Texas Medicaid plans include behavioral health benefits for substance use disorder and mental health treatment as required Medicaid benefits.
Does Promises DFW accept Wellpoint Medicaid?
Yes. Our admissions team verifies Wellpoint Medicaid coverage and manages prior authorization for Medicaid-covered admissions.
What behavioral health services does Wellpoint Medicaid cover?
Wellpoint’s Texas Medicaid plans cover detox, residential treatment, outpatient services, and medication-assisted treatment when medically necessary. Prior authorization is required. For residents also navigating the state-funded system, OSAR through NTBHA provides parallel access.
Navigating Texas Medicaid for Addiction Treatment
Texas Medicaid behavioral health coverage for substance use disorder includes medically supervised detox, residential treatment, outpatient counseling, and medication-assisted treatment — the full clinical continuum. Texas has not expanded Medicaid under the ACA, so adult eligibility is more restrictive than in many other states. Adults who receive SSI, pregnant women, and parents or caretakers of dependent children below specific income thresholds may qualify. If you think you may be eligible, apply through Texas Health and Human Services (hhs.texas.gov) or call 211. Our admissions team helps identify Medicaid eligibility pathways and connects residents without coverage to OSAR through NTBHA for the state-funded treatment pathway.
Getting Started
Call (469) 546-9303 with your Wellpoint Medicaid card. Our admissions team contacts Wellpoint’s Medicaid behavioral health team, verifies your coverage, and initiates the prior authorization process. The verification is free and the first step toward understanding all your options.