Taking that first step toward treatment can feel overwhelming—but you don’t have to figure it out alone. At Promises DFW, our admissions team is here to offer clarity, compassion, and guidance from the moment you reach out. We’ll walk you through every part of the process and help you find care that fits.
Cost shouldn’t be a barrier to treatment. Our team will verify your benefits and explain your options so you can focus on your recovery, not the paperwork.
Whether you’re reaching out for yourself or someone you care about, we’ll keep things simple.
Making the call is a brave decision. Our team respects that, and we’re here to make it easier. At Promises DFW, we tailor each step of your admissions experience to your needs and circumstances.
Whether you're calling for yourself or someone else, we’ll meet you with empathy and expertise:
We recommend bringing:
Our admissions team will provide a full packing list before you arrive.
Yes. Each facility has designated phone times. A schedule will be provided during admission.
Clients in detox or residential care do not leave campus independently. Exceptions may be approved for urgent medical needs or extraordinary circumstances by the treatment team.
The average stay is 3–4 weeks, but this may vary. Your treatment team will help determine the best length of stay based on your needs.
Yes. All Promises Behavioral Health facilities are accredited by The Joint Commission.
Deciding where to begin treatment is deeply personal. At Promises DFW, you’ll find a team ready to listen and a place designed for healing. Our facility offers expert care in a calm, welcoming setting where you can begin to feel like yourself again.
You don’t have to do this alone. Reach out today to learn more about our programs or start your journey.
We have the tools, team, and attention you need. Reach out today to get started.
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