Employer’s Health Network (EHN) is a provider network used by self-funded employer health plans across the DFW metro and Texas. Promises DFW is in-network with EHN, which means employees whose plans use the EHN network access our addiction treatment and mental health services at in-network cost-sharing rates. Understanding how EHN works — and specifically how to navigate the TPA relationship — is the key to using your benefits effectively.
How EHN-Based Plans Work
Self-funded employer plans that use EHN operate differently from typical fully-insured plans. Your employer funds the actual cost of claims directly, rather than paying a fixed premium to an insurance company. EHN provides the provider network (the contracted facilities and physicians that accept discounted rates). A third-party administrator (TPA) handles the administrative side: processing claims, managing prior authorizations, and administering your benefits. All three are separate entities, which can create confusion about who to call for what. The answer: call Promises DFW first, and our admissions team identifies your TPA, contacts them directly, and manages the authorization process on your behalf.
What EHN Plans Cover at Promises DFW
Coverage for behavioral health treatment depends on your employer’s plan document, but most EHN-based plans include behavioral health benefits under federal parity requirements. Covered services typically include medical detox, residential addiction treatment, dual diagnosis care, residential mental health treatment, and step-down levels including IOP and PHP. The specific cost-sharing — deductibles, coinsurance, out-of-pocket maximum — varies by plan and is confirmed during the benefits verification call.
The DFW EHN Employer Market
EHN has strong penetration in the DFW employer market, particularly among mid-size and large employers in manufacturing, logistics, construction, hospitality, and retail — sectors that represent a large share of the DFW workforce and that have significant substance use disorder prevalence. The DFW metro’s status as a major logistics and distribution hub (Amazon, FedEx, UPS, and dozens of others have major DFW facilities) means EHN-based plans cover a substantial portion of the area’s working population. If your employer issued you a card with EHN printed on it, call (469) 546-9303 and our admissions team walks through your specific coverage within the hour.
Ready to take the first step? Promises DFW is located at 400 Highland Dr, Lewisville, TX 75067. Our admissions team is available 24/7. Call (469) 546-9303 or verify your insurance online — all calls are free and confidential.
Frequently Asked Questions
What is Employer’s Health Network (EHN)?
Employer’s Health Network (EHN) is a provider network used by self-funded employer health plans and third-party administrators (TPAs). If EHN appears on your insurance card, your employer uses EHN’s provider network to access in-network discounts, while a separate TPA administers your actual benefits, processes claims, and handles authorizations. EHN itself is not an insurance company — it is the network that connects employers and TPAs to providers like Promises DFW.
Is Promises DFW in-network with EHN?
Yes. Promises DFW is in-network with Employer’s Health Network. This means that employees covered by EHN-based plans access Promises DFW’s services at in-network cost-sharing rates — typically lower deductibles and coinsurance than out-of-network care.
How do I use my EHN benefits for addiction treatment?
The process starts with identifying your TPA — the company that actually manages your benefits. Your TPA’s name and phone number are on your insurance card alongside EHN’s network logo. Once we identify your TPA, we verify your behavioral health benefits, prior authorization requirements, and cost-sharing directly with them. Call (469) 546-9303 with your card and we handle the rest.
What TPA do I have with my EHN plan?
EHN works with numerous third-party administrators in the Texas and DFW market. Common TPAs in the DFW employer market include HealthSmart (Dallas-headquartered), Allied Administrators, Meritain Health (Aetna-affiliated), and others. The TPA name is on your insurance card — it may say something like ‘Claims administered by HealthSmart’ or similar. If you are not sure, our admissions team can help you identify it from your card.
Does EHN coverage include behavioral health?
Coverage depends on your employer’s plan design, not EHN itself. EHN is the network; behavioral health coverage is determined by your employer’s plan document. Most self-funded employer plans that use EHN include behavioral health benefits under the federal parity requirements that apply to plans with 50 or more employees. Our admissions team verifies your specific behavioral health benefit terms with your TPA.