Promises DFW is in-network with Kaiser Permanente for the behavioral health services we provide: medical detox, residential addiction treatment, residential mental health and dual diagnosis care. If you have a Kaiser plan, your in-network benefits can apply to treatment at our Lewisville campus. What you pay depends on your plan, your deductible and whether Kaiser needs to approve your care first.
How Kaiser Permanente Works
Kaiser Permanente is different from most insurers. It is an integrated health system, so the health plan, the physicians and many of the medical offices operate together. Members usually get most of their routine care from Kaiser’s own clinicians.
For addiction and mental health treatment, that often means Kaiser’s behavioral health or addiction medicine team is involved before admission. Depending on your plan, that team may need to refer you to an in-network program like Promises DFW, or approve your care through prior authorization. Our admissions team works with Kaiser on your behalf to sort out those steps.
Kaiser Coverage at Promises DFW
Kaiser plans cover substance use disorder and mental health treatment as essential health benefits, subject to medical necessity. At Promises DFW, ask about coverage for:
- Medical detox — medically supervised withdrawal with 24-hour nursing and physician oversight.
- Residential addiction treatment — structured 24-hour programming for substance use disorder.
- Dual diagnosis treatment — care for co-occurring mental health conditions alongside substance use.
- Residential mental health — treatment for depression, anxiety, PTSD, bipolar disorder and related conditions.
- Intensive outpatient (IOP) and partial hospitalization (PHP) — step-down care as you move toward greater independence.
Referrals and Prior Authorization
Many Kaiser plans require a referral, prior authorization or both before detox or residential treatment begins, and coverage is often reviewed as you move between levels of care. Our clinical team documents medical necessity and handles the follow-up so approvals are in place before you arrive.
What Your Kaiser Plan Costs
Your cost depends on your in-network deductible, your copay or coinsurance and your annual out-of-pocket maximum. For most people entering detox or residential care, the out-of-pocket maximum is the figure that matters most. See our guide to how much rehab costs in Dallas for examples.
Ready to take the first step? Promises DFW is located at 400 Highland Dr, Lewisville, TX 75067. Call (469) 546-9303 or verify your insurance online.
Frequently Asked Questions
Is Promises DFW in-network with Kaiser Permanente?
Yes. Promises DFW is in-network with Kaiser Permanente for detox, residential addiction treatment, residential mental health and dual diagnosis care.
Do I need a referral from Kaiser?
Many Kaiser plans involve Kaiser’s behavioral health team before admission and may require a referral or prior authorization. We can help you through each step.
Does Kaiser cover residential mental health treatment?
Kaiser plans include behavioral health benefits for mental health as well as substance use. We will confirm how your plan covers our residential mental health program.