Referring a Patient

At Promises DFW, we work with healthcare professionals to provide trusted, compassionate care for your clients. Referring a patient is a meaningful step—and we’re here to support both you and the person in your care through every stage of the process.

Our admissions team is ready to walk you through options and help get your client started.

A team approach to substance use
and mental health care

Our shared goal is to help people build stronger, healthier lives. When you refer someone to Promises Dallas-Fort Worth, you can count on a collaborative experience that prioritizes trust, transparency, and long-term stability. 

What to expect when you refer to us

We begin with a thorough assessment and take time to understand your client’s needs, preferences, and goals. This helps us build the right plan, whether that means inpatient rehab or a structured outpatient program.

A simplified admissions process

We aim to reduce complexity from the start. Our team will: 

  • Verify insurance and explain coverage 
  • Offer clear information about payment 
  • Help with travel or other logistics 

Our goal is to make the transition into care as smooth as possible. 

Communication throughout care

With your client’s consent, we’ll keep you informed at key points in treatment. Our team values consistency in care and will work with you to coordinate services, adjust plans, and support a strong return to your care once treatment ends.

Continued support after discharge

We create a detailed plan for what happens next. This may include: 

  • A handoff back to your practice 
  • Referrals for local substance abuse counseling in Dallas 
  • Optional follow-up from our team 

We stay connected because recovery doesn’t stop when a program ends. 

Promises Behavioral Health University (PBHU)

Through our partnership with Promises Behavioral Health University (PBHU), we offer free, online continuing education (CE) workshops led by experienced professionals. These sessions are designed for the Dallas provider community, with a focus on practical tools you can apply right away—plus CE credit at no cost.

We know your continued education is top of mind. We offer free, monthly CE workshops for clinicians through NAADAC and NBCC. 

Refer a client to Promises DFW today

We know that coordinating care across different providers can be complex. Whether your client is looking for addiction treatment centers in Dallas, drug or alcohol rehab programs, or guidance through the referral process, we’re here to help. 

Reach out today at 888.488.6153 to learn more about our patient referral services in Dallas, TX. 

Connect with
Promises Dallas-Fort Worth today

Quality treatment, as promised.

We have the tools, team, and attention you need. Reach out today to get started.

Ready to begin your journey?

"*" indicates required fields

Name*
Please let us know what's on your mind. Have a question for us? Ask away.
This field is for validation purposes and should be left unchanged.

400 Highland Dr, Lewisville, TX 75067
© 2025