Medically reviewed by Kevin Wandler, MD, Chief Medical Advisor
When depression, anxiety or trauma symptoms keep getting worse even with weekly therapy, a more structured level of care can help you stabilize and learn skills that last. Promises Dallas-Fort Worth provides residential mental health treatment for adults at its campus in Lewisville, about 22 to 28 minutes from Addison via I-35E north.
You do not need a substance use disorder to be admitted. Promises DFW admits adults for primary mental health treatment, primary substance use treatment or both together.
When Residential Mental Health Care Makes Sense
Residential treatment is often considered when symptoms are interfering with work, relationships or basic self-care, when outpatient care has not been enough, or when home and work stress make it hard to focus on getting better. It is not emergency psychiatric hospitalization. If you are in danger right now, call 911, and for a mental health or suicidal crisis, call or text 988.
Common reasons adults from Addison reach out include:
- Persistent depression that makes daily responsibilities feel impossible
- Anxiety or panic that keeps getting worse despite outpatient care
- Trauma symptoms, including PTSD, that affect sleep, mood and relationships
- Mood swings related to bipolar disorder that need closer monitoring
- Alcohol or drug use that has become a way to cope with symptoms
What Treatment Includes
Each person’s plan is individualized. Residential mental health treatment at Promises DFW brings together individual therapy, group therapy and family therapy with psychiatric evaluation and medication management. Clinicians use cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), mindfulness-based approaches and trauma-informed care.
If substance use is part of the picture, your team treats both conditions together through dual diagnosis care. Clients stay in comfortable rooms on campus, with on-site meals, a gym and a courtyard with walking paths.
After Residential Care
Leaving residential treatment is a step, not an end point. Many clients move into our in-person partial hospitalization program in Lewisville or our virtual intensive outpatient program, which is available to adults anywhere in Texas. Every client leaves with an aftercare plan that covers ongoing therapy, support and relapse prevention.
Insurance and Admission
Promises DFW is in network with many commercial plans and several Texas Medicaid plans. Coverage depends on your plan, medical necessity and prior authorization, so our admissions team verifies your benefits before you commit. Verification is free and confidential, and when a bed is available, admission can often happen the same day.
Frequently Asked Questions
How far is Promises DFW from Addison?
About 22 to 28 minutes via I-35E north to the campus at 400 Highland Drive in Lewisville.
Can I get mental health treatment without an addiction diagnosis?
Yes. Promises DFW admits adults for primary mental health treatment, including depression, anxiety, bipolar disorder and PTSD.
Can my family be involved?
Yes. Family therapy is part of treatment when it is appropriate, and the short drive from Addison makes family participation more practical.
Talk With Our Admissions Team
Call (469) 546-9303, verify your insurance online or contact us online. You can also see all treatment options for Addison residents.